If in this section we do not solve your doubts, get in touch with us through our social networks, by email firstname.lastname@example.org or by phone 691 229 686. We will assist you as soon as possible.
Besocks socks are made with premium quality combed cotton. As detailed on the web and on the label of each sock, its composition is 90% combed cotton, 9% polyamide and 1% elastane.
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DOES THE MATERIAL OF THE SOCKS HAVE ANY KIND OF CERTIFICATE?
Of course, everyone The materials that make up BESOCKS socks are endowed with the OEKO-TEX STARNDARD 100 CERTIFICATE. This certificate is a unified system of control and certification on a worldwide scale and confirms that these materials are free of harmful substances. The examinations for obtaining it are carried out exclusively by independent and authorized textile institutes for research and testing.
WHERE ARE BESOCKS SOCKS MADE?
Our socks are manufactured in Portugal. The design, distribution and sale is carried out from Spain. The Besocks brand is registered in Spain.
HOW LONG DOES SHIPMENTS TAKE AND HOW LONG WILL I COSTAR ?.
For purchases in the Peninsula, shipments will be free from € 29 and delivery time will be 48/72 h. For shipments to the Balearic Islands or the Canary Islands, please go to CONTACT
with us to manage the order with you. You can consult the section DELIVERIES AND PRICES
for information on shipping costs for the Balearic Islands or Canary Islands or for purchases under € 29.
WHAT IS MY SIZE?
We show you a SIZE GUIDE box to carry out the conversion correctly. In case of using size 35 and a half or 40 and a half we recommend that you choose size 36-40.
EU UK < / b> USA
36-40 4-7 4.5-7.5
41-46 7, 5-11,5 8-12
CAN I MAKE CHANGES OR RETURNS OF THE SOCKS ?.
Of course. You have fourteen (14) calendar days from the date of delivery of the product. For more details you can consult the conditions in CHANGES AND RETURNS.
HOW DO I KNOW WHAT STATUS MY ORDER IS?
If you have chosen standard shipping (48/72 h), when your order arrives at our dealer's warehouses, he will send you an SMS to your mobile phone informing you of your order number. If you want to know in what state it is, you can access the website of the delivery company and enter your order number in the shipping locator. It will automatically inform you of the status of your order.
THE ESTIMATED DELIVERY TIME HAS PASSED AND I HAVE NOT RECEIVED MY ORDER.
If the delivery period has passed and you have not received your order, please contact us indicating the order number and We will give a solution as soon as possible.
HAVE I MADE THE PURCHASE CORRECTLY?. u>
Once you have finished your purchase process, you will receive an email with the confirmation of your order. If you do not receive the message confirming your order, please contact us indicating the incident that occurred and we will confirm as soon as possible if your purchase has been made correctly.
WHAT IF I HAVE NOT REACHED THE PURCHASE CONFIRMATION EMAIL?
In case the email confirming the purchase did not reach you, the first thing you should do is check the "spam" tray. If it does not appear either, get in touch and we will confirm if the purchase was successful or we will give you the required solution.